It's important make sure that the video you are uploading follows the settings recommended by Postgrain:
If you're following all the recommended settings and still having trouble uploading your video, try:
- Convert video back to MP4 using: https://convert-video-online.com/pt/.
- Tente fazer o upload do vídeo por outro navegador.
If after all tests the error persists, please contact our support via email@example.com or via online chat on the platform itself.