If you have attempted to make a payment and received information that it has not been approved, these are some of the most common reasons:
- Information divergence: data is incorrect or invalid;
- Insufficient funds: the card limit is not enough to make the purchase;
- Suspected purchase: when you make a higher-than-usual purchase, your card company identifies your transaction as potential fraud and doesn't approve.
If an unapproved message continues to appear, we recommend contacting your card carrier for more details.