Knowledge base

Problems resolutions

• Subtitles: understand why Instagram removes captions and comments
• Action temporarily blocked
• Do I risk losing my profile using Postgrain?
• Error while trying to communicate with Instagram.
• Instagram: my account was compromised

Support

• How to contact Postgrain Support?

Financial

• Payment methods and term for compensation
• Plans and pricing
• Refund Policy
• Invoice
• Payment made twice
• Plan change: how it works

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My account

• Email and Password: How to change?
• Is it possible to change the profile picture through Postgrain?
• Team: How to add members
• Is it possible to delete the Postgrain account?
• Why can't I add my profile?